Frequently Asked Questions
Find answers to common questions about our services, publishing process, and platform.
For Authors
What happens after I submit my manuscript?
Our editorial team reviews submissions within 4-6 weeks. You'll receive an email with feedback, comments, or an acceptance notification through your Author Portal.
Do I retain the rights to my book?
Yes, you retain copyright ownership. We work with you on a publishing agreement that outlines rights, responsibilities, and revenue sharing.
How long does the publishing process take?
Typically 6-12 months from acceptance to publication, depending on editing, cover design, and production needs.
Can I sell my book elsewhere?
This is determined in your publishing agreement. Most of our agreements allow exclusive or non-exclusive distribution options.
For Publishers
What distribution channels do you offer?
We provide access to major online retailers, bookstores, and specialty markets. Our distribution network spans domestic and international markets.
How do I track sales and royalties?
Your Publisher Dashboard provides real-time sales data, analytics, and royalty tracking across all distribution channels.
What marketing support is available?
We partner with Bunch Marketing Solutions to provide data-driven marketing campaigns. Additional marketing services are available based on your needs.
Can I use the API for integration?
Yes, we offer API access for publishing platforms. Check our API documentation for integration details and examples.
For Buyers
Where can I purchase books?
You can purchase directly through our website, or find our books on major online retailers and in bookstores worldwide.
Do you offer digital formats?
Yes, we offer both print and digital (eBook) formats for most titles through our distribution partners.
Is there a membership program?
We offer exclusive content and early access to new releases for registered members. Sign up to learn more.
How can I leave a review?
You can leave reviews on any book page on our website or on major retail sites where the book is sold.
General
How do I contact support?
Visit our Contact page to reach our support team. We aim to respond to inquiries within 24-48 business hours.
What are your business hours?
Our team is available Monday-Friday, 9 AM-5 PM Eastern Time. Emergency inquiries are handled on a case-by-case basis.
Do you offer bulk discounts?
Yes, bulk orders are available at special rates. Contact our sales team for more information.
How often is content updated?
We add new titles and resources regularly. Check our blog and news sections for the latest updates.